#support-workspace{--support-ink:#202531;--support-muted:#657083;--support-faint:#8590a0;--support-canvas:#f3f4f6;--support-surface:#fff;--support-subtle:#fafbfe;--support-border:#e8ebf2;--support-border-strong:#d7dce7;--support-blue:#6254d9;--support-blue-dark:#5142bd;--support-blue-soft:#f0edff;--support-success:#28745b;--support-font:-apple-system,BlinkMacSystemFont,"SF Pro Text","Segoe UI",sans-serif;--support-display-font:var(--support-font);--support-queue-width:360px;display:grid;height:100dvh;min-height:0;overflow:hidden;background:var(--support-canvas);font-size:14px;line-height:1.5;grid-template-rows:76px minmax(0,1fr);grid-template-columns:minmax(0,1fr);font-synthesis:none}#support-workspace *,#support-workspace :after,#support-workspace :before{box-sizing:border-box}#support-workspace button,#support-workspace input,#support-workspace select,#support-workspace textarea{font:inherit}#support-workspace a,#support-workspace button,#support-workspace summary{-webkit-tap-highlight-color:transparent}#support-workspace button:disabled{cursor:not-allowed;opacity:.5}#support-workspace :is(button,a,summary,select,textarea,input):focus-visible{outline:3px solid #a99cf5;outline-offset:3px}#support-workspace svg{width:18px;height:18px;flex-shrink:0;stroke-width:1.75}#support-workspace .admin-support-portal-header{display:flex;min-width:0;height:76px;min-height:0;align-items:center;padding:0 24px 0 0;border-bottom:0;background:#fafbfc;box-shadow:inset 0 -1px var(--support-border);gap:0;position:relative;z-index:30}#support-workspace .admin-support-portal-brand{display:flex;align-items:center;gap:12px;flex-shrink:0;width:var(--support-queue-width);height:100%;padding:0 26px;border-bottom:1px solid #30394a;color:#f4f6fb;background:#1d2330}#support-workspace .admin-support-portal-brand>span{display:grid;width:40px;height:40px;border-radius:13px;color:#fff;background:var(--support-blue);box-shadow:0 4px 12px #6254d922;place-items:center}#support-workspace .admin-support-portal-brand>span svg{width:23px;height:23px}#support-workspace .admin-support-portal-brand strong{display:block;color:#f4f6fb;font-size:19px;font-weight:700;letter-spacing:-.5px}#support-workspace .admin-support-portal-brand small{display:block;font-size:11px;margin-top:1px;color:#b9c3d5}#support-workspace .admin-support-portal-actions{display:flex;min-width:0;align-items:center;gap:12px;margin-left:auto}#support-workspace .admin-support-filters-trigger,#support-workspace .admin-support-portal-actions>a{display:flex;align-items:center;justify-content:center;width:auto;height:36px;min-height:36px;border:1px solid var(--support-border);border-radius:8px;background:white;color:#525d6f;padding:0 10px;font-size:12px;font-weight:550;gap:6px;cursor:pointer;box-shadow:none;text-decoration:none;white-space:nowrap}#support-workspace .admin-support-filters-trigger:hover,#support-workspace .admin-support-portal-actions>a:hover{background:var(--support-subtle);border-color:var(--support-border-strong)}#support-workspace .admin-support-filters-trigger[aria-expanded=true]{background:var(--support-blue-soft);color:var(--support-blue-dark);border-color:#d6cef6}#support-workspace .admin-support-filter-drawer{position:fixed;inset:0 auto 0 0;width:min(360px,100vw);max-width:100vw;height:100dvh;max-height:100dvh;min-height:0;margin:0;padding:0;border:0;border-right:1px solid var(--support-border);border-radius:0;color:var(--support-ink);background:var(--support-surface);box-shadow:16px 0 60px #20253124;font:inherit;text-align:left;white-space:normal;overflow:hidden}#support-workspace .admin-support-filter-drawer:not([open]){display:none}#support-workspace .admin-support-filter-drawer[open]{display:flex;flex-direction:column}#support-workspace .admin-support-filter-drawer::backdrop{background:#17202f40;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}#support-workspace .admin-support-filter-heading{display:flex;flex-shrink:0;align-items:flex-start;justify-content:space-between;padding:28px 24px 24px;border-bottom:1px solid var(--support-border);gap:16px}#support-workspace .admin-support-filter-heading>div{min-width:0}#support-workspace .admin-support-filter-heading>div>span{display:flex;align-items:center;color:var(--support-muted);gap:6px;font-size:11px}#support-workspace .admin-support-filter-heading h2{margin:14px 0 6px;font-size:25px;font-weight:650;line-height:1.2;letter-spacing:-.7px;color:var(--support-ink)}#support-workspace .admin-support-filter-heading p{margin:0;color:var(--support-muted);font-size:12px;line-height:1.6;white-space:normal}#support-workspace .admin-support-filter-heading>button{display:grid;width:30px;height:30px;min-height:30px;flex-shrink:0;padding:0;border:1px solid var(--support-border);border-radius:8px;color:#525d6f;background:var(--support-subtle);box-shadow:none;place-items:center}#support-workspace .admin-support-filter-drawer form{display:flex;position:static;flex:1 1;flex-direction:column;min-width:0;min-height:0;width:100%;margin:0;padding:0;border:0;border-radius:0;background:transparent;box-shadow:none}#support-workspace .admin-support-filter-fields{display:flex;flex:1 1;flex-direction:column;min-height:0;padding:28px 24px;gap:24px;overflow-y:auto;overscroll-behavior:contain}#support-workspace .admin-support-filter-fields label{display:grid;flex-shrink:0;width:100%;height:auto;padding:0;border:0;background:transparent;gap:8px}#support-workspace .admin-support-filter-fields label>span{position:static;display:block;width:auto;height:auto;clip:auto;clip-path:none;color:#525d6f;font-size:12px;font-weight:600}#support-workspace .admin-support-filter-fields select{height:42px;min-height:42px;width:100%;padding:0 32px 0 12px;border:1px solid var(--support-border-strong);border-radius:8px;background-color:white;font-size:13px;color:var(--support-ink)}#support-workspace .admin-support-filter-footer{flex-shrink:0;padding:20px 24px max(20px,env(safe-area-inset-bottom));border-top:1px solid var(--support-border);background:var(--support-surface)}#support-workspace .admin-support-filter-footer>button{display:flex;width:100%;justify-content:center;align-items:center;min-height:42px;padding:10px;border:0;border-radius:8px;color:white;background:var(--support-blue);font-size:13px;gap:7px;box-shadow:none}#support-workspace .admin-support-presence-compact{min-width:0;height:42px;border:0;border-radius:0;background:transparent;gap:8px;padding:0}#support-workspace .admin-support-presence-compact-avatar{width:32px;height:32px;border-radius:50%}#support-workspace .admin-support-presence-compact-copy strong{max-width:100px;font-size:12px}#support-workspace .admin-support-presence-compact-copy small{font-size:10px}#support-workspace .admin-support-presence-compact-toggle{display:inline-flex;align-items:center;justify-content:center;min-width:0;height:30px;min-height:30px;padding:0 8px;border-radius:7px;font-size:11px}#support-workspace .admin-support-desktop-alerts-toggle{height:36px;font-size:11px}#support-workspace .admin-support-preview-presence{display:flex;align-items:center;font-size:12px;font-weight:600;gap:7px}#support-workspace .admin-support-preview-presence i{height:7px;width:7px;border-radius:50%;background:#28745b}#support-workspace .admin-support-preview-presence small{color:var(--support-muted);font-size:10px;font-weight:400}#support-workspace .admin-support-inbox.admin-support-inbox-portal{display:grid;height:100%;min-height:0;margin:0;border:0;border-radius:0;grid-template-columns:var(--support-queue-width) minmax(0,1fr);overflow:hidden}#support-workspace .admin-support-inbox-list{--support-ink:#f4f6fb;--support-muted:#b9c3d5;--support-faint:#a0aec5;--support-border:#394358;--support-border-strong:#54617a;--support-blue:#cbbdff;--support-blue-dark:#e5dfff;--support-blue-soft:#3c3853;display:grid;min-height:0;min-width:0;border-right:1px solid #30394a;color:var(--support-ink);background:#1d2330;grid-template-rows:auto minmax(0,1fr)}#support-workspace .admin-support-inbox-list>header{display:grid;padding:24px 20px 0;gap:18px;border-bottom:1px solid var(--support-border);background:#1d2330}#support-workspace .admin-support-inbox-titlebar{display:flex;align-items:center;justify-content:space-between;min-width:0;gap:8px}#support-workspace .admin-support-inbox-titlebar>div:first-child{display:grid;justify-items:start;gap:4px}#support-workspace .admin-support-inbox-eyebrow{padding:0;background:transparent;color:var(--support-muted);font-size:10px;font-weight:600;letter-spacing:.8px;text-transform:uppercase}#support-workspace .admin-support-inbox-list h2{margin:0;color:var(--support-ink);font-size:28px;font-weight:650;letter-spacing:-.9px;line-height:1.2}#support-workspace .admin-support-inbox-unread-count{padding:0;background:transparent;font-size:11px;font-weight:450;color:var(--support-muted)}#support-workspace .admin-support-inbox-unread-count i{margin:0 4px;font-style:normal}#support-workspace .admin-support-bulk-actions button,#support-workspace .admin-support-select-trigger{display:inline-flex;align-items:center;height:32px;min-height:32px;padding:0 8px;border:1px solid var(--support-border);border-radius:7px;background:#2b3343;color:var(--support-muted);font-size:11px;gap:5px;box-shadow:none}#support-workspace .admin-support-bulk-actions button:hover:not(:disabled),#support-workspace .admin-support-select-trigger:hover:not(:disabled){border-color:#7b6c97;color:#f2ebff;background:#3b3650}#support-workspace .admin-support-bulk-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;max-width:190px;gap:4px}#support-workspace .admin-support-bulk-actions>span{font-size:11px}#support-workspace .admin-support-bulk-error{padding:9px 11px;border:1px solid #70515b;border-radius:7px;color:#f5c7cf;background:#42313d;font-size:12px}#support-workspace .admin-support-inbox-search{display:flex;height:42px;min-height:42px;width:100%;align-items:center;padding:0 11px;border:1px solid var(--support-border);border-radius:8px;background:#2a3242;gap:8px}#support-workspace .admin-support-inbox-search:focus-within{border-color:#c3b2fc;box-shadow:0 0 0 3px #b9a9ef20}#support-workspace .admin-support-inbox-search input{width:100%;height:40px;min-width:0;padding:0;border:0;outline:0;color:var(--support-ink);background:transparent;box-shadow:none;font-size:12px;appearance:none}#support-workspace .admin-support-inbox-search input::-webkit-search-cancel-button{display:none}#support-workspace .admin-support-inbox-search input::placeholder{color:#b2bed3}#support-workspace .admin-support-inbox-search>svg{width:16px;color:#b2bed3}#support-workspace .admin-support-inbox-search kbd{flex-shrink:0;padding:1px 4px;border:1px solid #4c5870;border-radius:4px;color:#c0cbde;font-size:10px}#support-workspace .admin-support-inbox-search button{display:grid;height:25px;width:25px;min-height:0;padding:0;border:0;background:transparent;color:var(--support-muted);place-items:center}#support-workspace .admin-support-channel-tabs{display:flex;height:39px;min-height:39px;padding:0;margin:0;border:0;border-radius:0;background:transparent;gap:18px}#support-workspace .admin-support-channel-tabs button{height:39px;min-height:39px;padding:0;border:0;border-radius:0;color:var(--support-muted);background:transparent;font-size:12px;font-weight:500;box-shadow:none}#support-workspace .admin-support-channel-tabs button[aria-current=page]{color:var(--support-blue);background:transparent;box-shadow:inset 0 -2px var(--support-blue);font-weight:650}#support-workspace .admin-support-channel-tabs button:hover:not(:disabled){color:#ece6ff}#support-workspace .admin-support-inbox-list>div{background:#1d2330;overflow:auto;padding:8px;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#536078 transparent}#support-workspace .admin-support-inbox-list>div>button{width:100%;min-height:138px;padding:16px 12px;margin-bottom:2px;border:1px solid transparent;border-radius:10px;background:transparent;box-shadow:none;text-align:left}#support-workspace .admin-support-inbox-list>div>button:hover{background:#2b3343}#support-workspace .admin-support-inbox-list>div>button[data-selected=true]{border-color:#807096;background:#3a3953;box-shadow:inset 3px 0 #c9b7ff}#support-workspace .admin-support-inbox-list>div>button[data-selected=true]:hover{background:#42405d}#support-workspace .admin-support-inbox-list>div>button:focus-visible{outline-color:#d0c2ff;outline-offset:-2px}#support-workspace .admin-support-inbox-list>div>button:before{display:none}#support-workspace .admin-support-inbox-avatar{display:grid;position:relative;width:38px;height:38px;flex:0 0 38px;border:1px solid #5c506e;border-radius:12px;color:#e0cffc;background:#443950;font-size:13px;font-weight:600;place-items:center}#support-workspace .admin-support-inbox-avatar[data-source=live]{border-color:#3c6457;color:#b8ecd5;background:#294137}#support-workspace .admin-support-inbox-avatar[data-source=email]{border-color:#4a6080;color:#c4dbff;background:#314361}#support-workspace .admin-support-inbox-avatar>i{position:absolute;bottom:-3px;right:-4px;display:grid;width:19px;height:19px;border:2px solid #1d2330;border-radius:6px;color:#c7d3e7;background:#364259;place-items:center}#support-workspace .admin-support-inbox-avatar>i svg{width:10px;height:10px}#support-workspace .admin-support-inbox-copy{display:grid;width:100%;min-width:0;padding:0;gap:4px}#support-workspace .admin-support-inbox-summary{display:flex;justify-content:space-between;align-items:baseline;min-width:0}#support-workspace .admin-support-inbox-summary strong{min-width:0;overflow:hidden;color:var(--support-ink);font-size:15px;letter-spacing:-.2px;text-overflow:ellipsis;white-space:nowrap}#support-workspace .admin-support-inbox-summary time{flex-shrink:0;color:#abb8ce;font-size:11px;font-weight:450}#support-workspace .admin-support-inbox-email{overflow:hidden;color:var(--support-muted);font-size:12px;text-overflow:ellipsis;white-space:nowrap}#support-workspace .admin-support-inbox-customer{overflow:hidden;color:#d4dceb;font-weight:450;line-height:1.55;text-overflow:ellipsis;white-space:nowrap;margin:3px 0}#support-workspace [data-unread=true] .admin-support-inbox-summary strong{font-weight:700}#support-workspace .admin-support-inbox-meta{display:flex;flex-wrap:wrap;margin:2px 0 0;gap:5px 7px}#support-workspace .admin-support-brand-badge{display:inline-flex;max-width:100%;min-height:19px;padding:0;border:0;border-radius:0;color:#566176;background:transparent;font-size:10px;font-weight:550;gap:5px}#support-workspace .admin-support-brand-badge i{width:6px;height:6px;border-radius:50%;background:var(--support-brand-colour);box-shadow:none}#support-workspace .admin-support-inbox-list .admin-support-brand-badge{color:#d0d9e9;font-size:11px}#support-workspace .admin-support-inbox-list .admin-support-brand-badge i{background:color-mix(in srgb,var(--support-brand-colour) 72%,white)}#support-workspace .admin-support-source-badge{display:inline-flex;min-height:20px;padding:0;border:0;border-radius:0;color:var(--support-muted);background:transparent;font-size:10px;font-weight:450;gap:4px}#support-workspace .admin-support-source-badge svg{height:11px;width:11px}#support-workspace .admin-support-inbox-list .admin-support-source-badge{padding:2px 6px;border:1px solid #55637b;color:#dde5f3;background:#354254;font-size:10px;font-weight:500}#support-workspace .admin-support-inbox-list .admin-support-source-badge[data-source=email]{border-color:#526b8b;color:#d6e7ff;background:#314661}#support-workspace .admin-support-inbox-list .admin-support-source-badge[data-source=live]{border-color:#4b715f;color:#caf0df;background:#304c3e}#support-workspace .admin-support-inbox-list .admin-support-source-badge[data-source=website]{border-color:#58717b;color:#d2e9ef;background:#354c56}#support-workspace .admin-support-inbox-list .admin-support-source-badge[data-source=app]{border-color:#756385;color:#edddff;background:#50415f}#support-workspace .admin-support-inbox-detail,#support-workspace .admin-support-inbox-owner{display:none}#support-workspace .admin-support-inbox-state{min-height:21px;padding:2px 6px;border:1px solid #536177;border-radius:5px;color:#d9e1ef;background:#354254;font-size:10px;font-weight:550}#support-workspace .admin-support-inbox-state[data-state=waiting_on_staff]{border-color:#7c6394;color:#f0e1ff;background:#574168}#support-workspace .admin-support-inbox-state[data-state=waiting_on_member]{border-color:#7b6a48;color:#f7e8bd;background:#54472f}#support-workspace .admin-support-inbox-state[data-state=resolved]{border-color:#4f725f;color:#d0f0dd;background:#324e3e}#support-workspace .admin-support-inbox-unread{position:absolute;right:12px;top:51px;width:auto;min-width:17px;height:17px;min-height:17px;padding:0 4px;border-radius:5px;color:#28233d;background:#d0c0ff;font-size:10px;font-weight:700}#support-workspace .admin-support-inbox-selectbox{flex-shrink:0;margin-top:10px;border-color:#6c7a95;background:#2b3445}#support-workspace .admin-support-inbox-selectbox[data-selected=true]{border-color:#cebdff;color:#262239;background:#cebdff}#support-workspace .admin-support-inbox-list>div>button[data-selecting=true] .admin-support-inbox-avatar{display:none}#support-workspace .admin-support-queue-empty{display:grid;justify-items:center;padding:48px 16px;text-align:center;gap:10px}#support-workspace .admin-support-queue-empty>svg{width:32px;height:32px;color:#c1b1e8}#support-workspace .admin-support-queue-empty strong{color:#eef0f7;font-size:14px;font-weight:600}#support-workspace .admin-support-queue-empty p{margin:0;color:var(--support-muted);font-size:12px}#support-workspace .admin-support-queue-empty button{min-height:34px;padding:0 12px;border:1px solid var(--support-border);border-radius:7px;background:#35324a;color:var(--support-blue);font-size:12px}#support-workspace .admin-support-inline-conversation{display:grid;position:relative;min-width:0;min-height:0;grid-template-columns:minmax(0,1fr);background:var(--support-canvas)}#support-workspace .admin-support-inbox[data-customer-open=true] .admin-support-inline-conversation{grid-template-columns:minmax(0,1fr) 260px}#support-workspace .admin-support-inbox-conversation{display:grid;min-height:0;min-width:0;height:100%;overflow:hidden;grid-template-rows:auto minmax(0,1fr) auto;background:var(--support-canvas)}#support-workspace .admin-support-inbox-conversation:has(>.admin-support-inbox-empty),#support-workspace .admin-support-inbox-conversation:has(>.admin-support-inbox-loading){grid-template-rows:auto minmax(0,1fr)}#support-workspace .admin-support-inbox-conversation>header{display:flex;align-items:center;min-height:83px;padding:18px 26px;border-bottom:1px solid var(--support-border);background:#fafbfc;gap:12px}#support-workspace .admin-support-conversation-heading{display:flex;align-items:center;min-width:0;gap:12px}#support-workspace .admin-support-conversation-heading>div{min-width:0}#support-workspace .admin-support-conversation-heading strong{display:block;overflow:hidden;color:var(--support-ink);font-size:17px;font-weight:650;letter-spacing:-.4px;white-space:nowrap;text-overflow:ellipsis}#support-workspace .admin-support-conversation-subtitle{display:flex;align-items:center;flex-wrap:wrap;margin-top:5px;gap:10px;color:var(--support-muted);font-size:11px}#support-workspace .admin-support-conversation-subtitle :is(.admin-support-brand-badge,.admin-support-source-badge){font-size:11px}#support-workspace .admin-support-overlay-close{display:grid;width:30px;height:30px;min-height:30px;padding:0;border:1px solid var(--support-border);border-radius:7px;color:var(--support-muted);background:#fff;place-items:center;flex-shrink:0}#support-workspace .admin-support-customer-toggle{display:inline-flex;align-items:center;justify-content:center;min-height:32px;padding:0 8px;margin-left:auto;border:1px solid var(--support-border);border-radius:7px;background:white;color:var(--support-muted);font-size:11px;gap:6px}#support-workspace .admin-support-customer-toggle[aria-expanded=true]{color:var(--support-blue);border-color:#d8d0f6;background:var(--support-blue-soft)}#support-workspace .admin-support-inbox-empty{display:flex;height:100%;min-height:0;padding:40px 32px;flex-direction:column;align-items:center;justify-content:center;text-align:center;background:transparent}#support-workspace .admin-support-inbox-empty h2{margin:30px 0 12px;color:#303648;font-size:clamp(22px,2.4vw,30px);font-weight:600;letter-spacing:-1px}#support-workspace .admin-support-inbox-empty p{max-width:350px;margin:0;color:var(--support-muted);font-size:14px;line-height:1.75}#support-workspace .admin-support-empty-art{position:relative;display:grid;height:120px;width:180px;place-items:center}#support-workspace .admin-support-empty-art>svg{position:relative;width:56px;height:56px;padding:12px;border:1px solid #ded7f4;border-radius:18px;color:#8775cb;background:#eae4f8;box-shadow:0 8px 20px #64578d12;transform:rotate(-8deg)}#support-workspace .admin-support-empty-art>span{position:absolute;display:flex;align-items:center;width:104px;height:39px;padding:0 10px;border:1px solid #e1dcef;border-radius:10px;background:#ffffffda;box-shadow:0 8px 25px #61588f0d;gap:8px}#support-workspace .admin-support-empty-art>span:first-child{top:3px;right:-13px;transform:rotate(7deg)}#support-workspace .admin-support-empty-art>span:nth-child(2){bottom:0;left:-18px;transform:rotate(4deg)}#support-workspace .admin-support-empty-art span svg{color:#8877b6;width:16px;height:16px}#support-workspace .admin-support-empty-art span i{width:55px;height:4px;border-radius:2px;background:#e4dff0}#support-workspace .admin-support-empty-shortcut{display:flex;margin-top:36px;align-items:center;gap:8px;color:#768195;font-size:11px}#support-workspace .admin-support-empty-shortcut kbd{padding:3px 6px;border:1px solid #dce0ea;border-radius:5px;background:#fff;font-size:10px}#support-workspace .admin-support-retry{display:flex;align-items:center;min-height:36px;margin-top:24px;padding:0 12px;border:0;border-radius:7px;color:white;background:var(--support-blue);gap:8px}#support-workspace .admin-support-customer-panel{display:block;height:100%;overflow:auto;padding:22px;border-left:1px solid var(--support-border);background:#fbfcfd}#support-workspace .admin-support-customer-panel>header{display:flex;align-items:center;justify-content:space-between;margin:0 0 32px;padding:0;border:0;color:#677186;font-size:11px;font-weight:600}#support-workspace .admin-support-customer-panel>header button{display:grid;width:28px;height:28px;min-height:28px;padding:0;border:0;border-radius:5px;color:#8991a0;background:transparent;place-items:center}#support-workspace .admin-support-customer-avatar{display:grid;width:54px;height:54px;border:1px solid #ded8f2;border-radius:18px;color:#7561b3;background:#f0ecfb;font-size:18px;font-weight:600;place-items:center}#support-workspace .admin-support-customer-panel h2{margin:14px 0 5px;font-size:19px;font-weight:650;letter-spacing:-.5px;overflow-wrap:anywhere}#support-workspace .admin-support-customer-email{margin:0;font-size:12px;color:var(--support-muted);overflow-wrap:anywhere}#support-workspace .admin-support-customer-kind{display:inline-block;margin-top:14px;padding:4px 8px;border:1px solid var(--support-border);border-radius:5px;color:#697388;background:var(--support-subtle);font-size:10px;font-weight:500}#support-workspace .admin-support-customer-panel dl{display:grid;margin:24px 0 0;gap:20px}#support-workspace .admin-support-customer-panel dl>div{display:grid;margin:0;padding:0;border:0;background:none;gap:4px}#support-workspace .admin-support-customer-panel dt{color:#7d8798;font-size:10px;font-weight:500}#support-workspace .admin-support-customer-panel dd{margin:0;color:#414c60;font-size:12px;line-height:1.6;overflow-wrap:anywhere}#support-workspace .admin-support-thread{min-height:0;overflow:auto;padding:0 32px 24px;background:var(--support-canvas);overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#d7dce7 transparent}#support-workspace .admin-support-live-thread-meta{display:flex;align-items:center;justify-content:space-between;min-height:46px;margin:0 -32px 8px;padding:8px 32px;border:0;border-bottom:1px solid var(--support-border);background:#f0f2f5;color:var(--support-muted);gap:12px}#support-workspace .admin-support-live-thread-meta>span{display:inline-flex;align-items:center;min-height:0;padding:0;border:0;border-radius:0;background:transparent;font-size:11px;gap:6px}#support-workspace .admin-support-live-thread-meta>div{display:flex;align-items:center;gap:7px}#support-workspace .admin-support-live-thread-meta small{font-size:11px;color:var(--support-muted)}#support-workspace .admin-support-live-thread-meta img{width:22px;height:22px;border-radius:50%}#support-workspace .admin-support-live-thread-meta>div>i{width:6px;height:6px;border-radius:50%;background:#8792a3}#support-workspace .admin-support-thread-day{display:flex;justify-content:center;margin:24px 0;color:#7e8799;font-size:10px;font-weight:500}#support-workspace .admin-support-thread-day time{padding:4px 10px;border:1px solid #e5e8f0;border-radius:6px;background:#fff9}#support-workspace .admin-support-message{width:100%;max-width:760px;margin:0 auto 18px;padding:18px 20px;border:1px solid #e3e7f0;border-radius:12px;color:#424c5e;background:#fff;box-shadow:0 2px 5px #20253103}#support-workspace .admin-support-message-administrator{border-color:#e3def4;background:#f9f7ff}#support-workspace .admin-support-message-heading,#support-workspace .admin-support-ticket-message-heading{display:flex;align-items:flex-start;justify-content:space-between;padding:0;margin:0 0 14px;gap:12px}#support-workspace .admin-support-message-author{display:flex;min-width:0;align-items:center;gap:9px;flex-wrap:wrap}#support-workspace .admin-support-message-avatar{display:grid;width:32px;height:32px;border-radius:10px;flex:0 0 32px;background:#eff1f7;color:#6e7c94;font-size:11px;font-weight:600;place-items:center}#support-workspace .admin-support-message-avatar img{width:32px;height:32px;border-radius:10px}#support-workspace .admin-support-message-administrator .admin-support-message-avatar{background:#e9e3f8;color:#8470b6}#support-workspace .admin-support-message-identity{display:grid;min-width:0;flex:1 1;gap:2px}#support-workspace .admin-support-message-identity>span{display:flex;align-items:center;flex-wrap:wrap;gap:6px}#support-workspace .admin-support-message-identity strong{color:#344054;font-size:13px;font-weight:600;overflow-wrap:anywhere}#support-workspace .admin-support-message-identity small{color:#7e8799;font-size:11px;line-height:1.4;overflow-wrap:anywhere}#support-workspace .admin-support-message-role{padding:1px 5px;border-radius:4px;color:#8775b5;background:#eee8fa;font-size:9px;font-weight:500}#support-workspace .admin-support-message-heading>time{flex-shrink:0;color:#8590a1;font-size:10px}#support-workspace .admin-support-message-body,#support-workspace .admin-support-ticket-message-body{padding:0 0 0 41px}#support-workspace .admin-support-message p{margin:0;color:#485265;font-size:14px;font-weight:400;line-height:1.75;white-space:pre-wrap;overflow-wrap:anywhere}#support-workspace .admin-support-message .admin-support-inbound-attachments-note{margin-top:12px;color:#8e6c33;font-size:11px}#support-workspace .admin-support-thread-jump{position:sticky;bottom:6px;display:flex;align-items:center;width:max-content;min-height:34px;margin:0 auto;padding:0 12px;border:1px solid #d5cdf5;border-radius:8px;color:var(--support-blue);background:white;font-size:12px;gap:6px;box-shadow:0 4px 16px #20253112}#support-workspace .admin-support-live-reply-panel{flex-shrink:0;margin:0;border:0;border-top:1px solid var(--support-border);background:#fafbfc}#support-workspace .admin-support-collapsed-composer{display:flex;align-items:center;width:calc(100% - 48px);min-height:68px;margin:18px 24px;padding:12px 16px;border:1px solid #dcd5f4;border-radius:10px;color:#7767ab;background:#fcfbff;gap:12px;text-align:left;box-shadow:0 3px 10px #6254d906}#support-workspace .admin-support-collapsed-composer:hover{background:#f4f0ff;border-color:#bbacf1}#support-workspace .admin-support-collapsed-composer strong{color:#4a425f;font-size:13px;font-weight:600}#support-workspace .admin-support-collapsed-composer small{color:#8b839b;font-size:11px}#support-workspace .admin-support-composer-heading{display:flex;flex-wrap:wrap;align-items:center;min-height:54px;padding:12px 24px;border-bottom:1px solid var(--support-border);gap:12px;background:#fafbfc}#support-workspace .admin-support-composer-heading h2{color:#3a4255;font-size:13px;font-weight:600}#support-workspace .admin-support-composer-heading p{color:var(--support-muted);font-size:10px;line-height:1.5}#support-workspace .admin-support-composer-channel{width:28px;height:28px;border-radius:8px;color:#8573b9;background:#f1edfb}#support-workspace .admin-support-live-actions{flex-wrap:wrap;gap:6px}#support-workspace .admin-support-live-indicator{min-height:24px;padding:4px 7px;border-radius:5px;font-size:10px}#support-workspace .admin-support-standalone-state{display:flex;flex-wrap:wrap;gap:5px}#support-workspace .admin-support-end-chat-trigger,#support-workspace .admin-support-standalone-state button,#support-workspace .admin-support-standalone-state select{min-height:30px;height:30px;padding:0 8px;border:1px solid var(--support-border);border-radius:6px;color:#657083;background:white;box-shadow:none;font-size:10px}#support-workspace .admin-support-standalone-state select{max-width:148px;padding-right:24px}#support-workspace .admin-support-reply-composer{padding:16px 24px 18px}#support-workspace .admin-support-live-reply{display:grid;margin:0;gap:12px}#support-workspace .admin-support-compose-recipient{display:flex;flex-wrap:wrap;align-items:baseline;min-height:0;padding:0;gap:5px 8px;border:0}#support-workspace .admin-support-compose-recipient>span{font-size:11px;color:#8992a3}#support-workspace .admin-support-compose-recipient strong{font-size:12px;color:#4e5870;font-weight:600}#support-workspace .admin-support-compose-recipient small{color:#8b94a3;font-size:11px;overflow-wrap:anywhere}#support-workspace .admin-support-composer-document{padding:14px 16px;border:1px solid #e0dbee;border-radius:10px;background:#fff;box-shadow:0 2px 5px #20253103}#support-workspace .admin-support-composer-document:focus-within{border-color:#b6a5ee;box-shadow:0 0 0 3px #6254d909}#support-workspace .admin-support-ticket-salutation,#support-workspace .admin-support-ticket-signature{margin:0;color:#657083;font-size:12px;line-height:1.6}#support-workspace .admin-support-ticket-salutation button{min-height:0;padding:1px 3px;border:0;border-bottom:1px dashed #b5aaca;border-radius:2px;color:#746195;background:none;font-size:12px}#support-workspace .admin-support-ticket-context{margin:3px 0 0;color:#7f8799;font-size:12px}#support-workspace .admin-support-live-reply textarea{width:100%;height:88px;min-height:72px;max-height:180px;padding:10px 0;border:0;border-radius:0;background:transparent;outline:0;box-shadow:none;color:#3f495d;font-size:14px;line-height:1.7;resize:vertical}#support-workspace .admin-support-composer-tools{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;margin:0;padding:0;border:0;gap:8px}#support-workspace .admin-support-composer-tools>div{display:flex;align-items:center;flex-wrap:wrap;gap:6px}#support-workspace .admin-canned-picker-trigger,#support-workspace .admin-support-attach-button{display:inline-flex;align-items:center;min-height:32px;height:32px;padding:0 8px;border:1px solid var(--support-border);border-radius:7px;color:#667085;background:white;box-shadow:none;font-size:11px;font-weight:500;gap:6px}#support-workspace .admin-canned-picker-trigger{color:#7762ac;border-color:#e2dced;background:#fbf9ff}#support-workspace .admin-support-composer-delivery{display:flex;flex-wrap:wrap;align-items:center;justify-content:flex-end;padding:0;border:0;gap:10px}#support-workspace .admin-support-send-state{display:flex;align-items:center;gap:6px}#support-workspace .admin-support-send-state>span{font-size:10px;color:#8790a0}#support-workspace .admin-support-send-state select{height:34px;min-height:34px;max-width:190px;padding:0 25px 0 9px;border:1px solid var(--support-border);border-radius:7px;background-color:white;font-size:11px;color:#637083}#support-workspace .admin-support-composer-delivery>button[type=submit]{display:flex;align-items:center;justify-content:center;width:auto;height:36px;min-height:36px;padding:0 14px;border:0;border-radius:8px;background:var(--support-blue);color:white;font-size:12px;font-weight:600;box-shadow:0 3px 8px #6254d91a;gap:6px}#support-workspace .admin-support-composer-delivery>button[type=submit]:hover:not(:disabled){background:var(--support-blue-dark)}#support-workspace .admin-support-composer-context{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;color:#7b8596;font-size:10px;gap:6px}#support-workspace .admin-support-draft-meter{margin-left:auto;color:#8c94a3;font-size:10px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}#support-workspace .admin-canned-picker-panel{width:min(680px,calc(100vw - 28px));max-height:min(470px,calc(100dvh - 100px));border:1px solid #ded8ed;border-radius:13px;background:white;box-shadow:0 16px 60px #30304026;overflow:hidden}#support-workspace .admin-canned-picker-title{display:flex;align-items:center;justify-content:space-between;padding:16px 18px 0;color:#414a5d;font-size:14px}#support-workspace .admin-canned-picker-title button{display:grid;width:26px;height:26px;min-height:26px;padding:0;border:0;border-radius:5px;background:#f5f6fa;color:#7b8493;place-items:center}#support-workspace .admin-canned-picker-search{height:48px;min-height:48px;padding:0 18px}#support-workspace .admin-canned-picker-search input{height:46px;font-size:13px}#support-workspace .admin-canned-picker-body{display:grid;grid-template-columns:minmax(200px,.95fr) minmax(0,1fr);max-height:290px;min-height:190px;padding:0}#support-workspace .admin-canned-picker-results{overflow:auto;padding:8px;border-right:1px solid var(--support-border)}#support-workspace .admin-canned-picker-result{display:grid;width:100%;min-height:65px;padding:12px;border:1px solid transparent;border-radius:8px;color:#414a5d;background:white;text-align:left;gap:5px}#support-workspace .admin-canned-picker-result[data-active=true]{border-color:#e3dcf6;background:#f5f1fe}#support-workspace .admin-canned-picker-result strong{font-size:12px;font-weight:600}#support-workspace .admin-canned-picker-result small{color:#7d8699;font-size:11px}#support-workspace .admin-canned-picker-result code{color:#8a73ba;font-size:10px}#support-workspace .admin-canned-picker-preview{display:grid;align-content:start;min-width:0;overflow:auto;padding:20px;gap:12px;background:#fcfbfe}#support-workspace .admin-canned-picker-preview strong{color:#4e435f;font-size:13px}#support-workspace .admin-canned-picker-preview p{margin:0;color:#686176;font-size:12px;line-height:1.75;white-space:pre-wrap;overflow-wrap:anywhere}#support-workspace .admin-canned-picker-preview button{display:flex;width:max-content;align-items:center;min-height:32px;padding:0 10px;border:0;border-radius:6px;background:var(--support-blue);color:white;font-size:11px;gap:6px}#support-workspace .admin-canned-picker-footer{display:flex;align-items:center;justify-content:space-between;padding:10px 18px;border-top:1px solid var(--support-border);color:#8b8598;font-size:10px;gap:8px}#support-workspace .admin-canned-picker-footer kbd{padding:1px 3px;border:1px solid #e4dfeb;border-radius:3px}@media (max-width:1280px){#support-workspace{--support-queue-width:340px}#support-workspace .admin-support-inbox[data-customer-open=true] .admin-support-inline-conversation{grid-template-columns:minmax(0,1fr)}#support-workspace .admin-support-customer-panel{position:absolute;inset:0 0 0 auto;width:280px;max-width:100%;z-index:25;box-shadow:-16px 0 40px #2025310d}#support-workspace .admin-support-inbox.admin-support-inbox-portal{grid-template-columns:340px minmax(0,1fr)}}@media (max-width:900px){#support-workspace{--support-queue-width:310px}#support-workspace .admin-support-portal-header{padding:0 18px 0 0;gap:0}#support-workspace .admin-support-portal-actions{gap:7px}#support-workspace .admin-support-portal-actions>a span,#support-workspace .admin-support-presence-compact-copy{display:none}#support-workspace .admin-support-inbox.admin-support-inbox-portal{grid-template-columns:310px minmax(0,1fr)}#support-workspace .admin-support-inbox-list>header{padding:20px 16px 0}#support-workspace .admin-support-channel-tabs{gap:14px}#support-workspace .admin-support-thread{padding:0 18px 18px}#support-workspace .admin-support-live-thread-meta{margin:0 -18px 8px;padding:8px 18px}#support-workspace .admin-support-inbox-conversation>header{padding:16px 18px}#support-workspace .admin-support-composer-heading,#support-workspace .admin-support-reply-composer{padding:12px 16px}#support-workspace .admin-support-message{padding:16px}#support-workspace .admin-support-message-body,#support-workspace .admin-support-ticket-message-body{padding-left:0}}@media (max-width:760px){#support-workspace{grid-template-rows:64px minmax(0,1fr)}#support-workspace .admin-support-portal-header{height:64px;padding:0 14px;background:#1d2330;box-shadow:inset 0 -1px #30394a}#support-workspace .admin-support-portal-brand{gap:9px;width:auto;padding:0;border:0;background:transparent}#support-workspace .admin-support-portal-brand>span{height:34px;width:34px;border-radius:11px}#support-workspace .admin-support-portal-brand strong{font-size:17px}#support-workspace .admin-support-desktop-alerts,#support-workspace .admin-support-filters-trigger span,#support-workspace .admin-support-portal-brand small,#support-workspace .admin-support-preview-presence small{display:none}#support-workspace .admin-support-portal-actions>a{width:36px;padding:0}#support-workspace .admin-support-presence-compact-avatar{display:none}#support-workspace .admin-support-presence-compact-toggle{font-size:10px;min-height:34px}#support-workspace .admin-support-preview-presence{font-size:10px;color:#d4dceb}#support-workspace .admin-support-inbox.admin-support-inbox-portal{display:grid;grid-template-columns:minmax(0,1fr)}#support-workspace .admin-support-inbox-list{width:100%;border-right:0}#support-workspace .admin-support-inline-conversation{display:none}#support-workspace .admin-support-inbox[data-mobile-thread=open] .admin-support-inline-conversation{display:grid;position:absolute;inset:64px 0 0;z-index:20}#support-workspace .admin-support-inbox[data-mobile-thread=open] .admin-support-inbox-list{visibility:hidden}#support-workspace .admin-support-inbox-list>header{padding:22px 20px 0}#support-workspace .admin-support-inbox-list>div>button{min-height:138px}#support-workspace .admin-support-channel-tabs{justify-content:space-between;gap:12px}#support-workspace .admin-support-channel-tabs button{min-height:44px;height:44px}#support-workspace .admin-support-channel-tabs{height:44px}#support-workspace .admin-support-inbox-conversation>header{min-height:74px;padding:12px 14px}#support-workspace .admin-support-conversation-heading strong{font-size:14px;max-width:230px}#support-workspace .admin-support-customer-toggle{min-height:36px;padding:0 7px}#support-workspace .admin-support-customer-toggle span{display:none}#support-workspace .admin-support-customer-panel{width:min(300px,100%)}#support-workspace .admin-support-composer-heading{align-items:flex-start;gap:8px}#support-workspace .admin-support-composer-heading>div:first-child{display:none}#support-workspace .admin-support-live-actions{width:100%;justify-content:space-between}#support-workspace .admin-support-standalone-state .admin-support-archive-thread{display:none}#support-workspace .admin-support-reply-composer{padding:12px 14px}#support-workspace .admin-support-live-reply textarea{font-size:16px}#support-workspace .admin-support-composer-document{padding:10px 12px}#support-workspace .admin-support-send-state>span,#support-workspace .admin-support-ticket-context{display:none}#support-workspace .admin-support-composer-delivery{justify-content:space-between;gap:6px}#support-workspace .admin-support-composer-context{display:none}#support-workspace .admin-support-collapsed-composer{width:calc(100% - 28px);margin:14px}#support-workspace .admin-canned-picker-panel{position:fixed;inset:auto 14px 20px;width:calc(100vw - 28px);max-height:calc(100dvh - 110px)}#support-workspace .admin-canned-picker-body{grid-template-columns:minmax(0,1fr);max-height:45dvh}#support-workspace .admin-canned-picker-results{max-height:180px;border-right:0;border-bottom:1px solid var(--support-border)}#support-workspace .admin-canned-picker-preview{max-height:160px;padding:14px}#support-workspace .admin-canned-picker-footer{padding:9px 14px}}@media (prefers-reduced-motion:no-preference){#support-workspace .admin-support-collapsed-composer,#support-workspace .admin-support-inbox-list>div>button{transition:background-color .14s ease,border-color .14s ease}#support-workspace .admin-support-customer-panel{animation:support-details-enter .17s ease-out}#support-workspace .admin-canned-picker-panel{animation:support-picker-enter .14s ease-out}}@keyframes support-details-enter{0%{opacity:0;transform:translateX(8px)}to{opacity:1;transform:translateX(0)}}@keyframes support-picker-enter{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}#support-workspace .admin-canned-picker-title>span{display:flex;align-items:center;gap:8px}#support-workspace .admin-canned-picker-result>span{display:flex;align-items:center;justify-content:space-between;gap:8px}#support-workspace .admin-canned-picker-result small{display:-webkit-box;overflow:hidden;-webkit-line-clamp:2;-webkit-box-orient:vertical;line-height:1.5}#support-workspace .admin-canned-picker-preview>span{display:flex;align-items:center;color:#9985b9;font-size:10px;gap:6px}#support-workspace .admin-canned-picker-preview>span svg{width:13px;height:13px}#support-workspace .admin-canned-picker-preview h3{margin:0;font-size:14px;font-weight:600;color:#4e435f}#support-workspace .admin-canned-picker-footer button{display:flex;align-items:center;min-height:32px;padding:0 10px;border:0;border-radius:7px;color:#fff;background:var(--support-blue);font-size:11px;gap:6px}#support-workspace .admin-canned-picker-results>p{padding:20px 12px;color:var(--support-muted);font-size:12px}#support-workspace .admin-canned-picker-error{padding:12px 18px;background:#fff5f3;color:#a2594d;font-size:12px}#support-workspace .admin-support-composer-notice{margin:0;padding:10px 12px;border:1px solid #ded8f0;border-radius:7px;color:#75668c;background:#faf7ff;font-size:12px}#support-workspace .admin-support-portal-brand small{max-width:none;overflow:visible;white-space:nowrap}#support-workspace .admin-support-preview-presence{height:auto;min-width:0;padding:0;border:0;border-radius:0;background:transparent;color:#4a5365;box-shadow:none}#support-workspace .admin-support-inbox-conversation:has(>.admin-support-inbox-empty):not(:has(>header)){grid-template-rows:minmax(0,1fr)}#support-workspace .admin-support-thread{display:block}#support-workspace .admin-support-live-reply{padding:0;border:0;border-radius:0;background:transparent;box-shadow:none}#support-workspace .admin-support-live-reply>footer{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;min-height:36px;padding:0;border:0;background:transparent;gap:8px}#support-workspace .admin-support-compose-recipient :is(strong,small){padding:0;border:0;border-radius:0;background:transparent}#support-workspace .admin-support-composer-tools{justify-content:flex-start}#support-workspace .admin-canned-picker-footer button{width:auto;height:32px;min-width:128px;flex-shrink:0;white-space:nowrap}#support-workspace .admin-canned-picker-result>span{width:100%}#support-workspace .admin-canned-picker-result small,#support-workspace .admin-canned-picker-result>span strong{text-align:left}#support-workspace .admin-canned-picker-search input:focus-visible{outline:0}#support-workspace .admin-support-send-state>span{white-space:nowrap;width:auto}#support-workspace .admin-support-ticket-context{display:none}#support-workspace .admin-support-ticket-signature{display:block;margin-top:4px;font-size:13px}#support-workspace .admin-support-signature-trigger{display:inline-block;width:auto;height:auto;max-width:100%;min-height:0;margin:0 0 0 -4px;padding:2px 4px;border:0;border-bottom:1px dashed #c8c1dc;border-radius:4px;color:#657083;background:transparent;font-size:13px;font-weight:400;line-height:1.65;text-align:left;white-space:pre-line;text-decoration:none;overflow-wrap:anywhere;box-shadow:none}#support-workspace .admin-support-signature-trigger:hover{color:var(--support-blue-dark);border-bottom-color:var(--support-blue);background:var(--support-blue-soft)}#support-workspace .admin-support-ticket-signature textarea.admin-support-signature-input{width:100%;max-width:360px;height:82px;min-height:82px;max-height:160px;padding:4px 6px;margin-left:-6px;border:1px solid #c8bce9;border-radius:6px;color:#4e5870;background:#faf9ff;font-size:13px;line-height:1.65;resize:vertical}#support-workspace .admin-support-composer-document{padding:14px 18px}#support-workspace .admin-support-live-reply textarea{height:76px;min-height:64px}#support-workspace .admin-support-composer-heading p{display:none}#support-workspace .admin-support-composer-heading{min-height:48px;padding-top:9px;padding-bottom:9px}#support-workspace .admin-support-reply-composer{padding-top:12px;padding-bottom:14px}@media (max-width:760px){#support-workspace .admin-support-portal-actions .admin-support-preview-presence{color:#d4dceb}#support-workspace .admin-support-ticket-signature textarea.admin-support-signature-input{font-size:16px;height:92px;min-height:92px}#support-workspace .admin-support-live-reply>footer{flex-direction:column;align-items:stretch;gap:10px}#support-workspace .admin-canned-picker-footer{flex-direction:row}#support-workspace .admin-support-live-reply textarea{height:70px;font-size:16px}}#support-workspace .admin-support-inbox-list>div>button[data-unread=true] .admin-support-inbox-email{padding-right:20px}#support-workspace .admin-canned-picker-result{box-shadow:none;transform:none}#support-workspace .admin-canned-picker-trigger,#support-workspace .admin-support-attach-button{width:auto}#support-workspace .admin-support-inbox-list>div>button:disabled{opacity:1;cursor:progress}#support-workspace .admin-support-customer-panel{margin:0}@media (max-width:760px){#support-workspace .admin-support-customer-panel{top:0;bottom:0;right:0;height:100%}#support-workspace .admin-support-composer-delivery>button[type=submit]{width:auto;flex:0 0 auto}#support-workspace .admin-support-composer-tools{justify-content:flex-start}#support-workspace .admin-support-composer-delivery{flex-direction:row}}#support-workspace .admin-canned-picker-trigger,#support-workspace .admin-support-attach-button{flex:0 0 auto}@media (max-width:760px){#support-workspace .admin-support-inbox[data-mobile-thread=open] .admin-support-inline-conversation{inset:0}#support-workspace .admin-support-composer-delivery{display:grid;width:100%;grid-template-columns:minmax(0,1fr) auto;height:36px}#support-workspace .admin-support-send-state{width:100%;min-width:0;max-width:none}#support-workspace .admin-support-send-state select{width:100%;max-width:none}#support-workspace .admin-support-composer-delivery>button[type=submit]{min-width:112px;width:auto}}#support-workspace[data-layout=single]{height:min(900px,max(700px,85dvh));grid-template-rows:auto minmax(0,1fr) auto;border:1px solid var(--support-border);border-radius:16px}#support-workspace .admin-support-standalone-toolbar{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:12px 20px;border-bottom:1px solid var(--support-border);background:var(--support-surface)}#support-workspace .admin-support-standalone-toolbar .admin-support-workspace-nav{margin:0}@media (max-width:760px){#support-workspace .admin-support-standalone-toolbar{flex-wrap:wrap;padding:12px 14px;gap:10px}}.admin-support-workspace-cards{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin:24px 0}.admin-support-workspace-card{display:grid;grid-template-columns:44px minmax(0,1fr);gap:14px;padding:26px;border:1px solid #dfe4ed;border-radius:16px;color:#27354b;background:#fff;text-decoration:none;box-shadow:0 4px 18px #1d293908;transition:border-color .15s,box-shadow .15s}.admin-support-workspace-card:hover{border-color:#9cacc3;box-shadow:0 6px 22px #1d293911}.admin-support-workspace-card>svg{width:42px;height:42px;padding:10px;border-radius:11px;background:#edf0f7;color:#536a92}.admin-support-workspace-card[data-workspace=live_chat]>svg{background:#eaf1f4;color:#43716c}.admin-support-workspace-card div>span{color:#64738a;font-size:11px;font-weight:650;letter-spacing:.06em;text-transform:uppercase}.admin-support-workspace-card h2{margin:7px 0 8px;color:#243147;font-size:21px;letter-spacing:-.6px}.admin-support-workspace-card p{margin:0;color:#68778d;font-size:13px;line-height:1.7}.admin-support-workspace-card>span{grid-column:2;display:flex;align-items:center;gap:7px;margin-top:5px;font-size:12px;font-weight:650}.admin-support-workspace-card>span svg{width:15px;height:15px}@media (max-width:760px){.admin-support-workspace-cards{grid-template-columns:minmax(0,1fr)}.admin-support-workspace-card{padding:20px}}#support-workspace .admin-support-workspace-nav{display:flex;align-items:center;gap:4px;margin:0 20px;padding:4px;border:1px solid var(--support-border);border-radius:10px;background:#eef0f4;flex-shrink:0}#support-workspace .admin-support-workspace-nav a{display:flex;align-items:center;gap:7px;padding:7px 12px;border-radius:7px;color:#626c7d;font-size:12px;font-weight:650;text-decoration:none}#support-workspace .admin-support-workspace-nav a[aria-current=page]{color:#263b5a;background:#fff;box-shadow:0 1px 4px #14223812}#support-workspace .admin-support-workspace-nav a[aria-disabled=true]{opacity:.5;cursor:progress}#support-workspace .admin-support-workspace-navigation{display:grid;min-width:0;gap:4px;justify-items:center;flex-shrink:0}#support-workspace .admin-support-workspace-unread{display:inline-grid;min-width:20px;height:20px;padding:0 5px;border-radius:999px;color:#fff;background:#365e94;font-size:10px;line-height:1;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;place-items:center}#support-workspace .admin-support-attention-status{display:inline-flex;align-items:center;width:auto;height:auto;min-height:0;padding:0;border:0;border-radius:0;background:transparent;gap:5px;color:#718096;font-size:10px;line-height:1.4;white-space:nowrap}#support-workspace .admin-support-attention-status i{flex:0 0 5px;width:5px;height:5px;border-radius:50%;background:#7c899a}#support-workspace .admin-support-attention-status[data-status=connected] i{background:#398269}#support-workspace .admin-support-attention-status[data-status=reconnecting]{color:#a26525}#support-workspace .admin-support-attention-status[data-status=reconnecting] i{background:#be8641}#support-workspace .admin-support-desktop-alerts{position:relative}#support-workspace .admin-support-desktop-alerts>summary{display:flex;align-items:center;gap:6px;min-height:31px;padding:6px 9px;border:1px solid var(--support-border);border-radius:7px;color:#546275;background:#fff;font-size:11px;cursor:pointer;list-style:none}#support-workspace .admin-support-desktop-alerts>summary::-webkit-details-marker{display:none}#support-workspace .admin-support-desktop-alerts-popover{position:absolute;top:calc(100% + 10px);right:0;z-index:50;width:min(330px,calc(100vw - 32px));min-width:0;max-height:calc(100dvh - 100px);overflow-y:auto;overscroll-behavior:contain;padding:18px;border:1px solid var(--support-border);border-radius:12px;background:#fff;box-shadow:0 12px 40px #15264120;white-space:normal;overflow-wrap:anywhere}#support-workspace .admin-support-desktop-alerts-popover>strong{display:block;color:#29384e;font-size:14px}#support-workspace .admin-support-desktop-alerts-popover p{min-width:0;max-width:100%;margin:8px 0 12px;color:#637187;font-size:12px;line-height:1.6}#support-workspace .admin-support-desktop-alerts-state{display:flex;align-items:center;gap:6px;color:#637187;font-size:11px}#support-workspace .admin-support-desktop-alerts-state[data-enabled=true]{color:#237453}#support-workspace .admin-support-desktop-alerts-buttons{display:flex;flex-wrap:wrap;gap:7px;margin-top:14px}#support-workspace .admin-support-desktop-alerts-buttons button{min-height:32px;padding:6px 10px;border:1px solid var(--support-border);border-radius:7px;color:#344762;background:#f8fafd;box-shadow:none;font-size:11px}#support-workspace .admin-support-desktop-alerts-popover .admin-support-desktop-alerts-result{padding:10px;border-radius:7px;background:#f2f5f9}#support-workspace[data-workspace=live_chat]{--support-blue:#527ba9;--support-blue-dark:#355d88;--support-blue-soft:#eaf0f8}#support-workspace[data-workspace=live_chat] .admin-support-inbox-list{--support-blue:#b4cce7;--support-blue-dark:#dae7f6;--support-blue-soft:#30415a}#support-workspace[data-workspace=live_chat] .admin-support-inbox-list>header{gap:12px;padding-top:20px}#support-workspace[data-workspace=live_chat] .admin-support-inbox-list>div>button[data-selected=true]{border-color:#7189a5;background:#30415a;box-shadow:inset 3px 0 #b4cce7}#support-workspace[data-workspace=live_chat] .admin-support-inbox-list>div>button[data-selected=true]:hover{background:#354963}#support-workspace .admin-support-inbox-list>header>.admin-support-watch-panel{display:block;width:100%}#support-workspace .admin-support-watch-panel .admin-support-watch-status{margin-top:0}#support-workspace .admin-support-watch-panel .admin-support-live-metrics{margin-top:10px}#support-workspace .admin-support-watch-status{display:flex;flex-wrap:wrap;align-items:center;gap:7px;margin-top:14px;padding:9px 10px;border:1px solid #38475a;border-radius:8px;color:#b9c7d8;background:#263244;font-size:11px}#support-workspace .admin-support-watch-status>i{width:6px;height:6px;border-radius:50%;background:#81b59f;flex-shrink:0}#support-workspace .admin-support-watch-status[data-status=reconnecting]{color:#f1d5a5;border-color:#695336;background:#3c342d}#support-workspace .admin-support-watch-status[data-status=reconnecting]>i{background:#e7b973}#support-workspace .admin-support-watch-status button{min-height:24px;margin-left:auto;padding:0 4px;border:0;color:inherit;background:transparent;font-size:11px;font-weight:650}#support-workspace .admin-support-watch-status .admin-support-watch-active{flex-shrink:0;min-height:28px;padding:4px 7px;border:1px solid #4c6482;border-radius:6px;background:#30445f;color:#dceafa}#support-workspace .admin-support-watch-active[data-new-activity=true]{border-color:#82a5c9;background:#42668e;color:white}#support-workspace .admin-support-live-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:14px}#support-workspace .admin-support-live-metrics>span{display:grid;gap:2px;padding:9px 10px;border:1px solid #364156;border-radius:8px;background:#263042}#support-workspace .admin-support-live-metrics strong{color:#f4f6fb;font-size:18px;font-weight:650}#support-workspace .admin-support-live-metrics small{color:#b5c2d5;font-size:10px}#support-workspace .admin-support-live-group{display:flex;justify-content:space-between;margin:0;padding:13px 20px 7px;color:#b6c4d9;font-size:10px;font-weight:650;letter-spacing:.07em;text-transform:uppercase}#support-workspace .admin-support-live-activity{align-items:center;margin-top:7px;color:#adbcd0;font-size:10px}#support-workspace .admin-support-live-activity b{display:flex;align-items:center;gap:5px;color:#c3d7ed;font-size:10px;font-weight:600}#support-workspace .admin-support-live-activity b>i{width:5px;height:5px;border-radius:50%;background:currentColor}#support-workspace [data-stage=needs_reply] .admin-support-live-activity b,#support-workspace [data-stage=unassigned] .admin-support-live-activity b{color:#e5c792}#support-workspace[data-workspace=live_chat] .admin-support-inbox-list>div>button{padding-top:14px;padding-bottom:14px}#support-workspace[data-workspace=live_chat] .admin-support-inbox-detail,#support-workspace[data-workspace=live_chat] .admin-support-inbox-meta .admin-support-source-badge,#support-workspace[data-workspace=live_chat] .admin-support-inbox-state{display:none}#support-workspace .admin-support-queue-pagination{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:10px 18px;border-top:1px solid #344055;background:#1d2330;color:#b9c7db;font-size:10px}#support-workspace .admin-support-queue-pagination>span{text-align:center}#support-workspace .admin-support-queue-pagination>span>button{min-height:22px;margin:3px auto 0;padding:2px 6px;color:#d5e7fb;font-size:10px}#support-workspace .admin-support-queue-pagination button{display:flex;align-items:center;justify-content:center;min-height:30px;padding:4px 8px;border:1px solid #414e64;border-radius:7px;background:#2a3446;color:#edf2fa;font-size:11px;box-shadow:none}#support-workspace .admin-support-inbox-list{grid-template-rows:auto minmax(0,1fr) auto}@media (max-width:760px){#support-workspace{grid-template-rows:112px minmax(0,1fr)}#support-workspace .admin-support-portal-header{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-template-rows:60px 44px;height:112px;padding:0 14px 8px}#support-workspace .admin-support-portal-brand{grid-column:1;grid-row:1}#support-workspace .admin-support-portal-actions{grid-column:2;grid-row:1;gap:8px}#support-workspace .admin-support-portal-actions>a>span,#support-workspace .admin-support-presence-compact-copy,#support-workspace .admin-support-preview-presence{display:none}#support-workspace .admin-support-workspace-nav{grid-column:1/-1;grid-row:2;justify-content:stretch;margin:0;gap:4px;width:100%;background:#293345;border-color:#39475b}#support-workspace .admin-support-workspace-nav a{flex:1 1;justify-content:center;padding:7px 8px;font-size:12px;color:#c0ccdc}#support-workspace .admin-support-workspace-nav svg{width:14px;height:14px}}#support-workspace .admin-support-inbox-list>div>button{position:relative;display:flex;align-items:flex-start;gap:12px;min-height:0;padding:16px 18px;border:0;border-bottom:1px solid #ffffff0c;border-radius:0;text-decoration:none}#support-workspace .admin-support-inbox-list>div>button *{text-decoration:none;text-transform:none}#support-workspace .admin-support-inbox-avatar{width:36px;height:36px;flex-basis:36px;border-color:color-mix(in srgb,var(--support-brand-colour) 30%,#ffffff24);color:color-mix(in srgb,var(--support-brand-colour) 30%,#f1f5ff);background:color-mix(in srgb,var(--support-brand-colour) 15%,#293345);border-radius:11px;font-size:12px}#support-workspace .admin-support-inbox-copy{gap:3px}#support-workspace .admin-support-inbox-summary{align-items:center;gap:8px}#support-workspace .admin-support-inbox-summary strong{color:#f4f6fb;font-size:14px;line-height:1.4;font-weight:600;letter-spacing:-.15px}#support-workspace .admin-support-inbox-row-attention{display:inline-flex;align-items:center;gap:6px;flex-shrink:0}#support-workspace .admin-support-inbox-row-attention time{color:#9baac0;font-size:10px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}#support-workspace .admin-support-inbox-row-attention .admin-support-inbox-unread{position:static;display:inline-grid;min-width:17px;height:17px;margin:0;padding:0 4px;border:0;border-radius:999px;background:#b7caff;color:#18243b;font-size:10px;line-height:1;place-items:center}#support-workspace .admin-support-inbox-email{color:#a7b4c9;font-size:11px;line-height:1.4}#support-workspace .admin-support-inbox-customer{margin:5px 0 6px;color:#d0d8e6;font-size:12px;font-weight:400;line-height:1.4}#support-workspace .admin-support-inbox-meta{display:grid;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:8px;margin:0}#support-workspace .admin-support-inbox-list .admin-support-brand-badge{display:flex;align-items:center;gap:6px;min-width:0;min-height:19px;font-size:10px;line-height:1.3;border:0;box-shadow:none}#support-workspace[data-workspace=live_chat] .admin-support-inbox-meta{grid-template-columns:minmax(0,1fr) auto}#support-workspace .admin-support-inbox-list .admin-support-brand-badge>i{flex-shrink:0;width:5px;height:5px}#support-workspace .admin-support-inbox-list .admin-support-brand-badge>span{overflow:hidden;white-space:nowrap;text-overflow:ellipsis}#support-workspace .admin-support-inbox-list .admin-support-source-badge{display:inline-flex;align-items:center;min-height:21px;padding:2px 5px;border-color:#ffffff18;background:#ffffff08;color:#b4c2d6;border-radius:5px;font-size:9px;gap:3px;white-space:nowrap}#support-workspace .admin-support-inbox-state{display:inline-flex;align-items:center;gap:4px;max-width:107px;min-height:20px;overflow:hidden;padding:0;border:0;border-radius:0;background:transparent;color:#aab8cb;font-size:9px;font-weight:500;text-overflow:ellipsis;white-space:nowrap}#support-workspace .admin-support-inbox-state:before{content:"";width:4px;height:4px;border-radius:50%;background:currentColor;flex-shrink:0}#support-workspace .admin-support-inbox-state[data-state=waiting_on_staff]{color:#c6b2ec;border:0;background:transparent}#support-workspace .admin-support-inbox-state[data-state=waiting_on_member]{color:#d6c39b;border:0;background:transparent}#support-workspace .admin-support-inbox-state[data-state=closed],#support-workspace .admin-support-inbox-state[data-state=resolved]{color:#93afab;border:0;background:transparent}#support-workspace .admin-support-live-activity{display:flex;justify-content:space-between;gap:8px;margin:0;padding:0;border:0;white-space:nowrap}#support-workspace .admin-support-live-activity>b{color:#c1d7e3;font-size:10px;font-weight:500}#support-workspace .admin-support-message-seen{display:flex;align-items:center;justify-content:flex-end;gap:4px;margin-top:5px;color:#7a889b;font-size:10px;line-height:1.4}#support-workspace .admin-support-message-seen svg{width:13px;height:13px}#support-workspace .admin-support-message-seen[data-seen=true]{color:#416c96}#support-workspace .admin-support-convert-chat-trigger{display:inline-flex;align-items:center;gap:5px;min-height:29px;padding:5px 8px;border:1px solid #cbd6e3;border-radius:7px;background:#f6f9fd;color:#365779;box-shadow:none;font-size:11px;font-weight:600}#support-workspace .admin-support-convert-chat-trigger svg{width:13px;height:13px}#support-workspace .admin-support-linked-conversation{display:inline-flex;align-items:center;gap:5px;color:#3e6490;font-size:11px;text-decoration:none}#support-workspace .admin-support-linked-conversation svg{width:13px;height:13px}#support-workspace .admin-support-chat-ended a{display:inline-flex;margin-top:7px;color:#3e6490;font-size:12px}#support-workspace .admin-support-customer-membership,.admin-support-customer-membership{display:flex;align-items:center;justify-content:center;width:max-content;max-width:100%;min-height:32px;margin-top:12px;padding:7px 10px;gap:6px;border:1px solid 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